We are so confident in our excellence we invite you to look over our shoulder, so to speak, every step of the way.
Schedule an Appointment with a Trusted Collision Repair Facility
Get Estimate for Your Repairs
You can easily get an estimate through an insurance company adjuster, our website via Picture App, or on location, personally. We’ll take a look at the damage and assess the steps needed moving forward.
Schedule an Appointment with Gwatney Collision Repair Sherwood
It’s so easy to reach out to us for an appointment! Call us at (501) 823-1175 or book an appointment right here on our website.
Get your Car Fixed
So you’re ready for a repair? It’s as easy as dropping your car off! You can also opt to get a rental car from Enterprise onsite if needed. We then set you up with constant communication channels through text, phone, or email. After the job is done, you can pick up a clean, repaired, and pre-loss condition vehicle with a LIFETIME WARRANTY on repairs completed.
Schedule an Appointment with a Trusted Repair Facility
Welcome to Gwatney Collision Center
Enhanced Quality and Safety Assurances for Customers of Gwatney Buick GMC
The new certifications for Gwatney Buick GMC come with industry recognition by the top automotive manufacturers including Assured Performance, FCA, Infiniti, Hyundai, Kia. Gwatney Buick GMC is now an integral part of the most advanced repair capable and efficient collision care network in the world.
The automotive collision repair certification process is rigorous and less than 5% of all body shops in the U.S. are able to meet the stringent requirements imposed by the manufacturers to ensure quality and safety in their repairs.
“Newer vehicles are manufactured with durable, lightweight materials and advanced technology, which means that a repair performed in accordance with the manufacturer’s specifications is more important than ever and ensures the safety and proper performance of the vehicle,” explained Scott Biggs, CEO of Assured Performance Collision Care.
“Consumers need the confidence and peace of mind to know their vehicle is being repaired by a shop that has what it takes to ensure vehicle safety. We have certified more than 3,500 shops across the country to make sure consumers can have their vehicle repaired by a certified shop wherever they live, work, or travel.”
Assured Performance Collision Care is a nonprofit consumer advocacy organization for the Assured Performance Network (www.assuredperformance.net) – the largest and most advanced repair-capable network of certified automotive collision repair facilities in North America, with locations throughout the U.S. and Canada and partnerships with the top automobile manufacturers in the industry.
View our Location Map
We are conviniently located at 5700 Landers Road Sherwood, AR 72117
Frequently Asked Questions
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Where do I get a claim number?
Claim numbers are issued by your insurance company at the time you report your accident. Just jot it down and bring it in with you when you come in to begin the repair process, we will do the rest.
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Are you open on Saturday?
No, but we are open from 7:30 AM to 5:30 PM on Monday-Friday.
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Will the parts be ordered before I drop off my car for repair?
Absolutely. We generally order your vehicle's parts at the time that we write the estimate and schedule your vehicle for drop-off a couple of days later unless your vehicle is found unsafe to drive, then we would help you arrange for a rental vehicle as soon as possible. This enables us to provide quicker turnaround time.
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If my vehicle’s frame is damaged is the car a total loss?
No. A car is a total loss only when the price of repairs exceeds the insurance company's determined value of your vehicle. Nowadays, most cars are built using unibody (frame and body as one) construction. Our highly skilled technicians, with the aid of our state-of the-art computer measuring system , can return your vehicle to its original factory specifications. If it is determined that the frame section is bent beyond repair, that section can simply be replaced.
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Can you match my car paint color?
Today's modern factory finishes incorporate multiple layers of highly specialized paints. We have made a major investment in the finest paint system available and constantly upgrades its technology and equipment to ensure that each vehicle's paint matches. We take special pride in our ability to match factory finishes as the final step in the restoration process.
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Can I get other service work done on my car while it in the body shop?
Yes. Just let your advisor know what other work you would like done so that he or she can make the necessary arrangements.
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How long will the repairs take?
Your advisor can give you an estimate of the time it will take to complete the repairs to your vehicle. Be sure to check with your advisor for the specifics on your vehicle.
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Can I get a ride home when I drop off my car?
Yes, we would be happy to provide this service to you. We want each customer's visit to be a positive experience and will work diligently towards that goal. We provide a pickup and delivery service.
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How can I get a rental car?
If you need a rental car, we can help you make the necessary arrangements. Insurance companies will only pay for a rental car if you have that option on your policy or if you are the claimant. Check your policy and/or call your insurance company to find out if you have rental coverage and what your specific limitations are.
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How will I know when my car is done?
You will be notified when your vehicle is ready to be picked up. You can also check this website. You will see a message next to the last picture of your vehicle telling you that your vehicle is ready to be picked up. Feel free to call or e-mail your advisor during the repair process if you have questions or concerns.
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Is there a warranty on the repairs to my vehicle?
Yes. We guarantee all repairs with a Lifetime Warranty.
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Do I have to pay a deductible?
Do I have to pay a deductible?
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Who do I pay a deductible to?
It will be your responsibility to pay us when you pick up your vehicle. If you aren't sure about your deductible, you can call your insurance agent.
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What forms of payment do you accept?
The easiest and most convenient way to pay for your portion of the repairs to your vehicle is with a major credit card. We accept Visa, MasterCard, & Discover. Of course, cash and checks are always welcome.
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What are Betterment Charges?
Parts that wear out and need replacement with time and use (i.e., tires, batteries, and suspension parts) are commonly subject to betterment charges when they are replaced during the repair process. These betterment charges are determined by your insurance company and are pro-rated based on actual miles on your vehicle.
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Can I wash My car?
RECOMMENDATIONS AND PRECAUTIONS IN THE FIRST 30 DAYS
DO · Wash the vehicle by hand with cool water and a very mild car wash solution using a soft cloth or sponge. · Always use clean fresh water. · Wash your vehicle in the shade
DON'T · Do not use a commercial car wash. Stiff brushes or sponges could mar the finish and damage the surface. · Do not "dry wipe" your vehicle. Dry wiping can scratch the finish. · Do not drive on gravel roads. Chipping the finish is easily done in the first 30 days. · Avoid parking under trees and utility lines which are likely to attract birds. Bird droppings have a high acid content and will damage a freshly painted surface. Also, tree sap can mar or spot a freshly painted surface. · Do not spill gasoline, oil, antifreeze, transmission fluid, or windshield solvent on the new finish. · Do not scrape ice or snow from the newly painted surface.
RECOMMENDATIONS AND PRECAUTIONS IN THE FIRST 90 DAYS
DON'T · Do not wax or polish the vehicle. This will allow the finish to dry and harden completely.
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